Practicology News

Practicology partners with Oxford Summer School to deliver digital training

June 12th by Joanna Perry


Argos tops our omnichannel CX ranking of 30 UK retailers

March 8th by Joanna Perry


Practicology makes leadership changes to drive growth

January 12th by Joanna Perry


New report identifies online localisation opportunities for UK and US retailers

November 9th by Joanna Perry


Retailers' top five priorities for enhancing customer experience

August 25th by Joanna Perry


Presentation videos from Practicology's Digital Tipping Points Conference

August 25th by Sam Gaunt

Following on from Practicology's Digital Tipping Points conference in July, we have published videos of all our speakers' presentations. Dreams CEO Mike Logue, Monsoon Accessorize's John Bovill and…



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Customer Communications Report 2015

We signed up to the email newsletters of 91 retailers and then spent six months analysing what they sent us. Our findings provide recommendations and examples to those who want to run great email marketing programmes.


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